Do you know Apple has introduced a new program? If No, then you have come to the right place, we have good news for iPhone users. Apple Network introduced the Self-Service Repair program to help its users repair without cost. Unveil the game changing program of this era, Apple's self-service repair.
Our blog is ideal if you want more technical knowledge and learn how to repair your Apple device without any cost. Apple announced its Self-Service Repair program on 17 November 2021 and started this service in April 2022 in the United States. The Apple company has changed its old tradition of repairing devices. It allows us to fix our iPhone or M1 chip MacBook by ourselves.
Apple Self-Service Repair Online Store offers genuine Apple parts, tools, and user repair manuals. Let’s delve into the details of Apple's Self-Service Repair, with its benefits and potential challenges.
What is the Apple Self-Service Repair Program
Apple designs durable products that are suitable for everyday use. Their expert technicians use genuine Apple parts when an Apple device requires repair. Well-trained technicians repairs devices at various locations, including Apple stores (in-person or via mail) or Independent Repair Providers.
You have the right to repair your Apple device or MacBook yourself as an Apple product owner. The self-service program provides you with genuine Apple parts, complete repair guides, and all the necessary tools to conduct repairs.
Jeff Williams, Apple's chief operating officer, said about Apple's Self-Service Repair:
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.”
The Self-Service Repair program's initial stage will focus on frequently repaired components such as the iPhone display, battery, and camera. Additional repairs are expected in the future.
Which Devices Can You Repair?
● iPhone 12 Series
● iPhone 13 Series
● iPhone SE (3rd generation)
● MacBook Air / MacBook Pro
This program will assist you with repairing your iPhone’s following parts:
● Battery
● Display
● Camera
● Bottom speaker
● SIM Tray
● Adhesives
● Taptic Engine
● Upper and lower cowlings
If you are a MacBook Air and MacBook Pro owner, you can choose from over a dozen repair options, such as a display or top case with battery or trackpad.
Apple Self-Service Repair Supported Countries
The Self-Service Repair is available in the United States for all compatible products. The availability of this program was extended to several European nations in the late 20s, including Belgium, Germany, France, Italy, Poland, Spain, Sweden, and the United Kingdom. Apple plans to expand its Self Service Repair program to cover more devices and countries.
How Does Apple Self-Service Repair Work
You should review the Repair Manual before repairing to ensure you can do it safely. Once you have read the manual, you can place an order for Apple genuine parts and tools through the Apple Self-Service Repair Online Store. You can return the used part for recycling after completing the repair.
You will receive credit for your purchase. The newly launched store will access over 200 individual features and tools. You will be able to handle the most common iPhone 12 and iPhone 13 repairs. Scroll down to learn the detailed procedure of Apple Self-Service Repair.
Four Steps Of Apple Self-Service Repair
You can repair your device by following these steps:
Step 1: Read The Repair Manual
Visit Apple's Repair Manual webpage and choose the specific Apple device for which you need the repair manual. The PDF will contain important information about:
● The repairing tools you will need
● Step-by-step guide with related images
● Warning messages to avoid potential risks
Important Tip
You will need to find the repair manual ID in the introduction of the repair manual, as you will use it in the next step. This will show to Apple that you have read the manual and are ready to repair your device.
Step 2: Buy The Repairing Parts And Tools
Now you have two options. The first option is to buy repair tools, and the second option is to take them on rent from Apple. It is worth purchasing each tool if you plan on doing multiple repairs. But renting the Apple tool kit is more affordable for a one-time repair. Let's see what options we have:
Buying Genuine Apple Parts and Tools, Open Apple’s online Self-Service Repair Store
● Click on "Add to Cart."
● Enter your device's IMEI or serial number
● Then proceed by clicking "Continue."
Tool Prices
● Display Press - $216
● Display Adhesive Press Plate - $25 to $30
● Torque Drivers - $80 to $100
● Heated Display Pocket - $108 to $116
● Heated Display Removal Fixture - $256
● Repair Trays - $30 to $50
● Universal Display Removal Fixture (SE only) - $160
Rent Tools For Repair
The second option is budget-friendly. You can take tools to repair your device on rent from Apple at the cost of 49$. You can visit the Apple online self-service repair store. Select Apple Tools and choose the tools you want to borrow.
Important Points
According to Apple's tool kit rental page:
● The rental period commences upon tool kit receipt and spans seven days.
● The total cost is $49 with shipping.
● The complete replacement value of the tool kit will be reflected in a temporary authorization on your credit card.
● Please return the tools on time to avoid a fee inclusive of taxes.
● Apple will subtract the corresponding charge if it is missing or damaged tools.
Step 3: Repair Your Device
You must have all the necessary tools and parts before start repairing. Then, consult the repair manual and begin the repair process. It is important to note that Apple requires a System Configuration requirement to be fulfilled before the repair.
This may seem unimportant to some, but Apple needs it, and failure to fulfill it can result in improper device functionality. Navigate to the Contact Us section within the Apple Self-Service Repair Store to ensure a successful self-repair journey. Let’s contact the service team via chat or phone to start System Configuration.
Step 4: Return The Replaced Part For Recycling Purposes
According to Apple's carbon-neutral strategy, you have to return the replaced component to Apple and receive a partial refund from the company. Like Apple’s authorized service providers and independent repair locations, these components will be refurbished or recycled.
Remember that there are certain terms and conditions, such as Apple will assess the components to determine their viability for credit and then refund a portion of your initial payment.
Bottom Line
Apple's Self-Service Repair program is important for empowering customers and promoting sustainability. It allows you to repair your Apple device, leading to potential cost savings and a better understanding of technology. This program has also created opportunities for individuals interested in learning about technology repair.
