Shipping Policy - Mobile Trade

Order Processing and Cut-Off Time:

At Mobile Trade, we strive to deliver your orders promptly. Our order cut-off time is 2:00

pm Brisbane time. Orders received after this time will be processed the next business

day. Please note that we require time to test and carefully package all devices before

shipment to ensure quality and customer satisfaction.

Shipping Methods:

Express with Signature:

● We offer Express shipping with signature confirmation for added security

and peace of mind.

● Delivery times may vary depending on your location, but we aim to deliver

within 1-3 business days for most metro areas.

● You will receive a tracking number via email once your order has been

dispatched, allowing you to track your package's progress.

Pickup from Store (Brisbane CBD):

● For local customers in Brisbane CBD, we offer the option to pick up your

order directly from our store.

● Once your order is ready for pickup, you will receive an email notification

with instructions on how to collect your items.

● Please bring a valid ID and your order confirmation email when picking up

your items from our store.

Shipping Fees:

Shipping fees are calculated based on the weight of your order and your location. The

shipping cost will be displayed during the checkout process before you finalize your

purchase.

Shipping Restrictions:

● We currently only ship within Australia.

● We do not ship to PO Box addresses.

Delivery Times:

Delivery times may vary depending on your location and the shipping method selected.

While we strive to deliver orders as quickly as possible, please note that external factors

such as public holidays or unforeseen circumstances may impact delivery times.

Order Tracking:

Once your order has been dispatched, you will receive a tracking number via email. You

can use this tracking number to monitor the status of your delivery through the carrier's

website.

Questions or Concerns:

If you have any questions or concerns regarding shipping or delivery, please don't

hesitate to contact our customer service team at customer-service@email.com.

This Shipping Policy outlines our commitment to efficient and reliable shipping services

at Mobile Trade.