If you drop off your iPhone, you’ll be paid the same day. However, the payment normally takes 1-3 business days for the devices sent in.
Q. What is the payment method used by Mobile Trade?
Mobile Trade accepts the following payment methods:
• Bank Transfer
• Cash Depending
Q. What if my device doesn’t meet the conditions I claimed on the website?
If your mobile isn’t in the stated condition, we will offer you a follow up quote which you can choose or reject. If you reject, your device will be returned back to you.
Q. Can I sell my broken iPhone, Android or iPad to Mobile Trade?
Yes, you can get a quote online regardless of the condition of your device.
Q. I have concerns regarding data security. Does Mobile Trade guarantee to clean up any remaining data left in my device?
Mobile Trade practices honesty and integrity. We will make sure that your device is securely wiped, and data files deleted. We can also provide a Data Destruction Certificate where applicable.
Q. What will Mobile Trade do to my old or broken device?
Your device will be cleaned for any data, graded and re-sold. Depending on the condition then, specific parts might be sold, or it can be sold as it is.
Q. On Mobile Trade, can I trade my old iPhone for a newer model?
Yes, this is totally possible.
Q. I want to sell my device on Mobile Trade today. What should I do?
Start off with clicking the ‘Sell Now’ button on the home page. The process will begin with giving you a quote for your phone. If you’re satisfied with the price, click the ‘Let’s Sell It’ button and we’ll quickly sign you up with either your Google account or your Facebook account. From there you’ll be asked for your collection address. Once you’ve completed and submitted the form, we’ll arrange the collection with our couriers, who will give you a call to arrange a collection time.
Q. Will I be updated after my phone is collected from me?
Yes, we make sure to keep you updated every step of the process.